Find an answer to the question how to get documentation online?
88% of buyers say they rely on technical information about a product to make a purchase decision. Most customers trust the manufacturer’s website (61%) compared to other product information sources where only 5% say video sites are their most trusted source of information. With these statistics in mind, it’s a good idea to make sure your technical product information is readily available on your site and of good enough quality to represent your brand. The most common approach to sharing user documentation online is to publish existing user manuals in PDF format on a website. However, this has its drawbacks, as access to them is often limited and only made available to partners and customers. Another approach is to publish existing user documentation in HTML format, and here, however, several advantages can be distinguished. If the user documentation contains confidential commercial content, it can be excluded from the content available to the public. Single source strategies allow you to publish a subset of your online content.
How do I get online user documentation?
Technical product information companies such as 3di have the knowledge and tools to create and distribute content to the people who need it, such as potential customers, users, or support staff. As a result, not only will your customers benefit from a better experience, but 88% of your potential customers may also have access to high-quality information about products you already have and this will help them make purchasing decisions.